Essential Information

Scheduling

To schedule an appointment, please call (03) 379-5782, txt 027 531 5782, or email salon@zbd.co.nz.

Appointments are available Tuesday to Saturday.

Cancelations

We understand that “life happens” and that you may not be able to keep your appointment. Please call and let us no that you need to change your appointment. We ask that you give us at least 24 hours notice, but even if you need to cancel at short notice, please don’t just pull a “no show” – just give us a call and let us know.

All appointments are confirmed by text message or phone call the business day before the appointment.

Consultation

We believe that success starts before we go anywhere near our scissors. Each appointment begins with our signature consultation. Before starting any work a full quote will be given so that there are no surprises when checking out at the end of your experience with us.

Talking of which…

Payment

We happily accept cash, eftpos, visa and master card in payment for your services. Sorry, we do not accept personal cheques. Full payment is expected at the completion of your service.

Rebooking

We strongly suggest that you book your next appointment before you leave the salon! We are a busy little place and the “oh, i’ll just call” clients are often disappointed that their preferred stylist is already fully booked when they try to make their next appointment.

Our Guarantee

We guarantee our work 100%

If you are not entirely sure about the result, please tell us, either before you leave or after sleeping on it. We want you to be thrilled with our work and your hair. If you are not, we will fix it for you.

We also guarantee our colour work so long as you are using the Schwarzkopf Professional home hair care regime that we prescribed for you to maintain your look at home.

Home Hair Care

It’s all very well leaving the salon like you are strutting down a paris runway, but you need to be able to maintain the health of your hair and reproduce the look at home.

We promote, recommend and guarantee salon-only products from Schwarzkopf Professional and GHD, and will happily demonstrate their proper use.